Privacy Policy

Introduction

TinyHero Books ("we", "us", "our", or "Company") operates the TinyHero Books website and service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes:

• •Child Information: Name, age, language preference, favorite color, favorite animal, and a short dedication message
• •Parent/Guardian Information: Name, email address, and payment information
• •Optional Information: Child's photo (if provided for personalization)
• •Usage Data: Browser type, IP address, pages visited, and time spent on pages

How We Use Your Information

TinyHero Books uses the collected data for various purposes:

• •To create and deliver your personalized storybook
• •To process payments and send order confirmations
• •To send you updates about your order status
• •To respond to your inquiries and provide customer support
• •To improve our service and user experience

Data Protection & Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We use industry-standard encryption (SSL/TLS) to protect your information during transmission and storage. Your child's data is treated with the highest level of care and confidentiality.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. After your order is completed and delivered, we retain your data for 30 days to handle any follow-up requests or issues. After that period, your child's personal information is securely deleted from our systems.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and all applicable data protection laws. You have the right to:

• •Access your personal data
• •Correct inaccurate data
• •Request deletion of your data
• •Object to processing of your data

Children's Privacy

We take the privacy of children very seriously. While we collect information about children to create personalized stories, this information is only used for that purpose and is never shared with third parties. Parents or guardians have full control over their child's information and can request access or deletion at any time.

Third-Party Services

We use third-party services for payment processing (Stripe), email delivery, and analytics. These services have their own privacy policies and are bound by confidentiality agreements. We do not share your child's personal information with these services beyond what is necessary to provide our service.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.